Ready For A Career Change?

This programme provides a comprehensive overview, ensuring that trainees are well-prepared and informed about the various strategies and metrics used within companies. For companies that have not yet adopted certain strategies, these future-ready skills will enable job seekers to add value and contribute to the development and implementation of new digital strategies.

This programme is for you if you are a….

E-commerce
Executive

who wants to drive online sales growth through strategic data analysis and optimized digital marketing techniques.

E-commerce
Manager

who seeks to enhance their ability to lead digital transformations and implement innovative online strategies for business success

Customer Service Executive

who aims to improve customer satisfaction and service delivery by leveraging key metrics and digital tools

Sales
Executive

who desires to excel in digital sales strategies and utilize advanced marketing tools.

Curriculum (10 Modules)

Retail Reimagined: Thriving in the Digital Era

Gain insights into the evolving retail landscape, including post-pandemic trends, e-commerce growth, and technology-driven customer engagement, to understand the future of retail.

Excel Power Analytics: Mastering Data Insights

Trainees will learn big data collection, data analytics, and visualization tools to make better decisions, along with strategies for data collection.

Curate a Personalised Shopping Experience Using TikTok

Master crafting personalized shopping experiences on TikTok by understanding customer needs, staying current with trends, enhancing communication, and using TikTok’s features for effective wardrobe management and engagement.

Livestream Commerce

This course empowers sales associates for the new era of selling by exploring the transforming retail landscape and covering essential skills needed to adapt and thrive.

Basic Customer Relationship Management

This comprehensive introductory course on Customer Relationship Management (CRM) equips small business owners, marketing professionals, and sales associates with the foundational knowledge and practical skills to effectively implement and manage CRM tools.

Consumer Behaviour and Environment Analysis

This course helps learners identify consumer trends and behaviors from app data or shop buying patterns, interpret data models, and predict new buying patterns based on changing environments.

Visual Merchandising for Retail Spaces

This course teaches trainees to reimagine retail spaces to be Instagram-worthy, enhance customer flow, use online visual merchandising, and create social media strategies to support physical store sales.

Provide Service Excellence in the Digital World

This course helps learners identify consumer trends and behaviors from app data or shop buying patterns, interpret data models, and predict new buying patterns based on changing environments.

Unified Commerce Strategies: The Power of Omni-Channel Systems

Master a cutting-edge Omni-Channel strategy essential for business growth by tracking leads from source to conversion, using social media tools, and leveraging data analytics to enhance sales and customer engagement.

Basic Introduction to Digital Marketing Channels

This course equips marketing executives with foundational digital marketing knowledge, exploring platforms like Google, Facebook, TikTok, and LinkedIn, and demonstrates how digital marketing accelerates business growth through case studies.

Key Takeaways

Course Fees

Singaporeans 40 & Above:
S$ 1,086.61​

All Singaporeans & PRs:
S$ 2,797.81

International Student:
S$ 9,326.04

*All prices are in SGD and include GST. Please note that the application fee is not included in the these prices. The application fee is $109 for Singaporeans and Permanent Residents and $381.50 for International students.

Interested? RSVP below!
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